Privacy Policy

1. General Provisions.

1.1. This Privacy Policy describes how Vita Mendriķe, Reg. No. 05077012273., Jātnieku iela 46A, Daugavpils (hereinafter also referred to as the “Data Controller”) obtains, processes, and stores personal data collected from its clients and individuals who visit the website www.ecohoneylatvia.lv  (hereinafter referred to as the “Data Subject” or “You”).

1.2. Personal data is any information relating to an identified or identifiable natural person, i.e., the Data Subject. Processing is any activity related to personal data, such as acquisition, recording, transformation, use, viewing, deletion, or destruction.

1.3. The Data Controller observes the data processing principles established by law and can confirm that personal data is processed in accordance with applicable legislation.

2. Acquisition, Processing, and Storage of Personal Data.

2.1. The Data Controller acquires, processes, and stores personally identifiable information mainly through the online store website and email.

2.2. By visiting and using the services provided in the online store, you agree that any information provided will be used and managed in accordance with the purposes set out in the Privacy Policy.

2.3. The Data Subject is responsible for ensuring that the submitted personal data is correct, accurate, and complete. Knowingly providing false information is considered a violation of our Privacy Policy. The Data Subject is obliged to immediately notify the Data Controller of any changes to the submitted personal data.

2.4. The Data Controller is not responsible for any losses incurred by the Data Subject or third parties as a result of submitting false personal data.

3. Processing of Client Personal Data

3.1. The Data Controller may process the following personal data:

3.1.1. Name, surname
3.1.2. Date of birth
3.1.3. Contact information (email address and/or phone number)
3.1.4. Transaction data (purchased goods, delivery address, price, payment information, etc.)
3.1.5. Any other information submitted to us during the purchase of services and goods offered on the website or when contacting us.

3.2. In addition to the above, the Data Controller has the right to verify the accuracy of the submitted data using publicly available registers.

3.3. The legal basis for personal data processing is Article 6(1)(a), (b), (c), and (f) of the General Data Protection Regulation:

a) the data subject has given consent to the processing of their personal data for one or more specific purposes;

b) processing is necessary for the performance of a contract to which the data subject is party or in order to take steps at the request of the data subject prior to entering into a contract;

c) processing is necessary for compliance with a legal obligation to which the controller is subject;

f) processing is necessary for the purposes of the legitimate interests pursued by the controller or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child.

3.4. The Data Controller stores and processes the Data Subject's personal data as long as at least one of the following criteria applies:

3.4.1. The personal data is necessary for the purposes for which it was received;
3.4.2. As long as, in accordance with external regulatory enactments, the Data Controller and/or the Data Subject can exercise their legitimate interests, for example, to submit objections or bring or defend claims in court;
3.4.3. As long as there is a legal obligation to retain the data, for example, in accordance with the Accounting Law;
3.4.4. As long as the Data Subject's consent to the relevant personal data processing is in force, if there is no other legal basis for data processing.

When the circumstances referred to in this point cease to exist, the storage period for the Data Subject's personal data also ends, and all relevant personal data is permanently deleted from computer systems and electronic and/or paper documents containing the relevant personal data, or these documents are anonymized.

3.5. In order to fulfill its obligations to you, the Data Controller has the right to transfer your personal data to cooperation partners, data processors who perform the necessary data processing on our behalf, such as accountants, courier services, etc. The data processor is the personal data controller. Payment processing is provided by the payment platform makecommerce.lv, therefore our company transfers the personal data necessary for payment execution to the owner of the platform, Maksekeskus AS.
Upon request, we may transfer your personal data to state and law enforcement authorities to protect our legal interests, if necessary, by preparing, submitting, and defending legal claims.

3.6. When processing and storing personal data, the Data Controller implements organizational and technical measures to ensure the protection of personal data against accidental or unlawful destruction, alteration, disclosure, and any other unlawful processing.

4. Rights of the Data Subject

4.1. In accordance with the General Data Protection Regulation and the laws of the Republic of Latvia, you have the right to:
4.1.1. Access your personal data, receive information about its processing, as well as request a copy of your personal data in electronic format and the right to transfer this data to another controller (data portability);
4.1.2. Request correction of incorrect, inaccurate, or incomplete personal data;
4.1.3. Delete your personal data (“to be forgotten”), except in cases where the law requires the data to be retained;
4.1.4. Withdraw your previously given consent to the processing of personal data;
4.1.5. Restrict the processing of your data – the right to request that we temporarily completely stop processing all your personal data;
4.1.6. Contact the Data State Inspectorate
You can submit a request to exercise your rights by filling out a form in person at Jātnieku iela 46A, Daugavpils , or by sending a request electronically to our customer support service at [email protected]

5. Final Provisions

5.1. This Privacy Policy has been developed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (27 April 2016) on the protection of natural persons with regard to the processing of personal data and on the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation), as well as the laws of the Republic of Latvia and the European Union in force.

5.2. The Data Controller has the right to make changes or additions to the Privacy Policy at any time and without prior notice. Amendments take effect after they are published on the website www.ecohoneylatvia.lv